Rehana briefly explained to us how the crowd, comprising of a varied mix of the elderly, toddlers, kids, women and men, became susceptible to a possible mishap with every passing minute and every unruly push from behind!
"It was quite a chaotic scene" she quipped. "No one was willing to walk outside the station gates and get drenched. The folks standing at the gate were getting pushed from behind from the people coming in from behind, unawares of the fact that the gates weren't getting vacated thereby making way for others to go. A mishap could easily have been on the cards. Luckily, the rain slowed down after almost an hour at around 19:30 hours IST, and the crowd started dispersing. The metro station complex housed in the basement area also got a bit ventilated with lesser crowd to handle."
Delhi Metro Rail Corporation (DMRC) should ensure that the common passage areas at the exits of all major metro stations (if not all of them) be covered with translucent sheeting over light framed steel structure so that such areas remain lighted during the day, and can provide transit shelter to the people for a certain amount of time in case of situations like rain. This shall help keep the inside of the station complexes not too much crowded and therefore workable in contingent situations.
Though from the pictures it appears that some structural roofing work is in progress at Chandni Chowk station also, but as per the local vendors there, the work should have been completed long back. Hope DMRC and other related agencies take a note, and expedite the work at all the major metro stations.